Privacy Policy

At National Lottery Casino, we take the protection of your personal data seriously. This policy outlines how we collect, use, store, and share your information when you interact with our website or services.

We are committed to being transparent about what data we hold and why, as well as ensuring it is kept safe from unauthorized access.

What Data Do We Collect?

When you visit our website, create an account, or play games, we collect various types of personal data. This may include:

Contact details (name, email address, phone number)
Demographic information (age range, location)
Preferences and interests
Transactional data related to game play

How Do We Use Your Data?

We use your data for the following purposes:

To provide services and maintain a gaming experience tailored to you.
To communicate with you about promotions, news, and account-related matters.
For research and analytics purposes to improve our offerings and customer satisfaction.

Data Sharing and Storage

Your personal data may be shared with trusted partners for the purpose of fulfilling these requirements:

Our website hosting and maintenance providers
Analytics services used for understanding user behavior
Affiliated companies within the Allwyn group

We store your data securely on servers located in the European Union, ensuring protection under EU data protection regulations. Access to sensitive information is strictly limited.

Your Rights

As a National Lottery Casino customer, you have the right:

To access and correct any inaccuracies in your personal data.
To object to or withdraw consent for future marketing communications.
To request deletion of your account and associated data (subject to regulatory requirements).
To know when we share your information with third parties.

Children's Privacy

We are committed to protecting the online presence of minors. If you're under 18, please do not register or interact with our services. Our website is designed for a general audience over this age threshold.

Security and Safeguards

To protect data integrity and prevent unauthorized access:

We employ SSL encryption (HTTPS) on all connections.
Regular security audits are conducted to detect vulnerabilities.
Password policies promote strong credentials.

If you have concerns regarding our Data Protection Policy or any of the rights outlined above, please contact us.